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Open your account with clear privacy terms

8lpa handles account, wallet, device and support data so your profile can be opened, checked and kept secure.

Account dataUPI contextCookie choicesSupport records
8lpa Open your account with clear privacy terms
CONTACT ROUTES

Ask our team about your data

Privacy questions should reach a real support path, not a buried inbox. Use the contact route that matches your request, include the email or mobile number linked to your account, and avoid…

Account privacy request Use the account email linked with your profile and ask for access, correction or deletion where available. We will confirm identity first, then explain what data can be shared, changed or retained.
Payment data query For UPI, Paytm, PhonePe or Google Pay privacy questions, share the transaction reference and date only. Never send your full PIN, password or banking login details through any support message.
Cookie and device help If cookies, login sessions or device alerts look wrong, contact us with your browser, device model and approximate time. We use those details only to trace the privacy or access issue.
DATA HANDLING

Control your privacy inside 8lpa

Our privacy work follows the account flow you actually use: registration, login, lobby access, wallet checks and support.

Data we collect

We collect profile details, contact data, login records, device signals, wallet references and support messages. Game activity may also be linked to your account so balances, sessions and dispute checks can be handled accurately.

Why we use it

Your data helps us open the account, keep login sessions safe, process deposits and withdrawals, detect unusual activity and reply to support requests. We do not use payment credentials for unrelated contact.

Cookies and analytics

Cookies help keep you signed in, remember basic site choices and measure page performance. You can adjust browser settings, though blocking some cookies may affect login, wallet pages or chat availability.

Account security

We use access controls, session checks and internal permission limits to reduce unauthorised data viewing. You should keep your password private and tell support quickly if your account access changes unexpectedly.

Retention periods

We keep data only for account operation, legal duties, security records, payment reconciliation and dispute handling. When a retention reason ends, we delete, anonymise or restrict records according to the request and applicable law.

Request changes

You can ask us to correct profile details, provide account data or delete eligible records. Some records may remain where payment, security, tax, dispute or legal obligations require continued storage.

Browse quick privacy answers before joining

These answers explain the most common privacy points before you open an account or send a request. They cover what we collect, why payment data is handled carefully, how cookies work, and how you can contact us about changes. For anything account-specific, we will verify you first.

We collect details needed for your account, such as name, contact details, login records, device data, wallet references and support messages. Game and balance records may also be stored for security, reconciliation and dispute handling.

We use UPI, Paytm, PhonePe and Google Pay references to match deposits, process withdrawals, trace failed transfers and answer wallet questions. We do not ask for your PIN, banking password or full app login details.

Yes, you can request correction of eligible profile details through support. We may need proof that the account belongs to you, and some payment or security records may remain unchanged for audit reasons.

You can ask us to delete eligible records, and we will explain what can be removed. Some data may need to stay for payment reconciliation, dispute checks, security records or legal duties.

Cookies help manage sign-in sessions, remember basic site settings, support fraud checks and measure how pages perform. You can control cookies in your browser, but some account or wallet functions may not work fully.

Only authorised teams and service partners access data when needed for account operation, payments, hosting, security checks, analytics or support. Partners receive limited data and must handle it under agreed processing duties.

Send your request through support using the email or mobile number linked to your account. Include the request type and relevant dates, but do not share full payment credentials or private app passwords.